REFUND & CANCELLATION POLICY  
 
CANCELLATIONS 
As of 1st March 2019, ALL BOOKINGS* are 24hrs notice for cancellation. I am unable to move to another day/time for same day cancellations.  
* This includes PT, Group PT, Wattbike Open Sessions and Sports Massage. 
 
BANK HOLIDAY WEEKENDS 
All sessions booked over a Bank Holiday are payment on booking and are non-transferable and non-refundable once booked. This applies to ALL sessions booked for the Friday, Saturday, Sunday, Monday plus Tuesday morning sessions. 
 
CREDIT 
I am unable to offer credit for any services or products. As a small business, I appreciate prompt payment for any additional sessions or services outside of the monthly Direct Debit package. All additional services are Payment On Booking. 
 

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