REFUND & CANCELLATION POLICY
CANCELLATIONS
As of 1st March 2019, ALL BOOKINGS* are 24hrs notice for cancellation. I am unable to move to another day/time for same day cancellations.
* This includes PT, Group PT, Wattbike Open Sessions and Sports Massage.
BANK HOLIDAY WEEKENDS
All sessions booked over a Bank Holiday are payment on booking and are non-transferable and non-refundable once booked. This applies to ALL sessions booked for the Friday, Saturday, Sunday, Monday plus Tuesday morning sessions.
CREDIT
I am unable to offer credit for any services or products. As a small business, I appreciate prompt payment for any additional sessions or services outside of the monthly Direct Debit package. All additional services are Payment On Booking.
