Thank you for your payment!  Your Paypal transaction has been completed and a receipt for your booking/payment has been emailed to you from PayPal - please check your spam folder if not received.   If this is your first visit to the studio, please drop us an email (contact@msffitness.co.uk) with any questions you may have and, if you have booked a bike class, please let us know which type of pedals you require - we have SPD-SL (road), SPD-MTB (mountain bike), Keo and flats (for trainers).   Please bring clean shoes, a sweat towel (no towel - no ride!) and a standard sized sports bottle for all sessions at the studio. We also recommend wearing padded cycling shorts for bike but these are not essential.   Hot drinks are available from the lounge for £1 - drink in or take out. Showers are also available - honesty box donations are very much appreciated. Sweat Towels are available for £1 should you forget yours and are to be placed in the white laundry bin in the kit room after use. There is a fridge for customer use at reception to store drinks etc for after your session. Small lockers for valuables are available in the kit room.   Many thanks for choosing MSF Fitness...see you soon! Mark & Lou  PLEASE NOTE: IF BOOKING A CLASS AT SHORT NOTICE, YOU MAY BE REQUIRED TO SHOW PROOF OF PAYMENT (eg. your confirmation email) DUE TO THE DELAY IN PROCESSING OF PAYPAL. 

REFUND & CANCELLATION POLICY FOR ONLINE BOOKINGS 
• If booking a class online, payment is non-refundable and non-transferrable once booked. 

PRIVACY POLICY 

Last modified 2nd April 2018 
 
1. Scope 
This privacy policy covers your usage of and interactions with this website and any electronic communications with MSF Fitness Ltd. The data controller responsible for this website is MSF Fitness Ltd. If you have any questions in relation to our use of your details, write to us at MSF Fitness Ltd, Jesson House, Stafford Court, Stafford Park 1, Telford, TF3 3BD. 
 
2. Data collected by third parties 
This website is hosted by Spoton.net Limited. The Spoton.net Limited privacy policy, which can be viewed at http://itseeze.co.uk/privacy-policy/, applies to this site. 
 
3. Access to and sharing of data 
In addition to any circumstances described below, we may share any data we collect if we are required to share data with the legal authorities to fulfil our obligations under the law of England and Wales. We will never share your data but if we did need to access or share your data in any way not described in this privacy policy, we will contact you beforehand and only proceed with your explicit consent. 
 
4. Data we collect and how we use it 
The EU General Data Protection Regulation (GDPR) becomes effective on 25 May 2018. The aim of GDPR is to strengthen data protection for individuals and to ensure that the law adequately protects the storage of people’s personal information in the modern world. GDPR will bring considerable changes to data protection law in the UK we need to ensure MSF Fitness is compliant. 
 
MSF Fitness holds a small volume of “personal data” including details of those individuals who use our services. This is primarily collected via our Client Declaration forms. However, this data may also be collected via the Mailchimp Email Opt-In service on our company Website and social media pages. Personal Data is also collected via PayPal when using our online booking method (however, this data is never saved or shared by us). Personal data might include, by way of example – names, addresses, telephone numbers, email addresses and, in some cases, basic health information. Indeed, any information that might be able to identify a person individually. 
 
There are 4 types of data you might supply to us: 
 
• Via our compulsory Client PARQ - Name, DOB, address (optional), email address (optional), emergency contact details and health concerns (if applicable). This data is stored centrally (paper copy only) and is NEVER shared. If you provide your email address, we will add you to our email newsletter list in the hope that you find the information of some use and might invite your friends along to the studio! Ultimately though, we need this personal information either in an emergency or to contact you in relation to your training with us.  
Contact Form enquiries on this website - When submitting a form via the Contact page on this website, the submitted data is sent to us. We use this data to contact you in relation to your enquiry. Access to data we collect is limited to the members of our staff who require that data to perform their duties. Data is never stored following completion of the Contact form. Personal data will never be shared.  
Payments via the website using PayPal or Card payment (all processed by PayPal) - When submitting a payment form via the website, the submitted data is sent to us by PayPal (via secure email). We never store this data.  
Newsletter sign-up forms - When submitting a newsletter opt-in form on our website or social media feeds, the submitted data is sent to us via Mailchimp. An Opt-Out is always given via the 'Unsubscribe' feature within the emails. If you change your mind about receiving emails or feel that we shouldn't have contacted you in the first place, please just hit the 'unsubscribe' button - we won't be offended!  
 
5. Personal data of our email subscribers 
Email contacts via newsletter sign-up forms will be transferred to MailChimp and processed by MailChimp. MailChimp is our email newsletter processor and the applicable processing activities performed by them, such as the collection (e.g., via sign-up forms) and storage of personal data (e.g., within our MailChimp account) allows us to create and use distribution lists and send marketing and information email campaigns. 
 
Obtaining consent for marketing 
We use Mailchimp for all of our direct email marketing and newsletters. In order to collect personal details (email addresses): 
• We use opt-in boxes on this website and via links on our social media feeds 
• We don't insist clients complete email boxes on their PARQ - this information is provided optionally (if the box is completed, we take that as you giving your consent) 
• We record when and how we got consent, and exactly what it covers - this information is held on record with Mailchimp or on client PARQs which are dated on completion 
• The option to ‘Unsubscribe’ is given on all emails 
 
6. Photographs and blogs 
To help us market our small business and let others know about what we do, we will take photographs within the studio for use on social media feeds which include Facebook, Twitter, Instagram & WordPress. We will never name you or tag you without your verbal consent. If you do not wish your photo to be used, please let us know at the time of the pictures being taken.  
 
7. Changes to this privacy policy 
We may occasionally make changes to this privacy policy. Following any changes, the date at the top of the privacy policy will be updated. If any change allows for the wider access to or sharing of data, such changes will only apply to data collected after the date of the updated privacy policy. 
 
Any questions? 
If you have any questions about privacy and data protection with MSF Fitness, please contact us or ask next time you are at the studio. 
BOOK A CLASS 

FIND US ON SOCIAL MEDIA